Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from creationstropic.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Email marketing*(if applicable): With your permission, we may send you emails about our store, new products and other updates.

SMS Marketing *(if applicable): With your permission, we may send you text messages about our store, new products and other updates. Updates include payment reminders. Webhooks will be used to trigger the payment reminder messaging system.

We collect device information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. To find out more about cookies and how to disable them, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site, and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you navigate the Site.
- Facebook, Google

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) VISA, MASTERCARD, PAYPAL, email address, and phone number. We refer to this information as "Order Information."

We do not store credit card data.

When we talk about “Personal Data” in this Privacy Policy, we mean both Device Data and Order Data.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Analyze our orders to detect possible risks or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

EXCHANGE OF YOUR PERSONAL DATA
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store; you can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Finally, we may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Data to provide you with targeted advertising or marketing communications we believe may be of interest to you. For more information on how targeted advertising works, you may visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the following links:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

DO NOT FOLLOW
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at tropicdepartment@gmail.com or by mail using the information provided below:

TROPIC
[Privacy Compliance Officer]